Thank you for accepting the service unit manager position within your service unit. This page is your resource guide for your role as a service unit manager. In this page you will find valuable information about your primary responsibilities.
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As a service unit manager, you will provide leadership and management of an assigned geographic area (called service unit), guide the service team in recruitment and retention of girl and adult membership, and ensure the delivery of the Girl Scout Leadership Experience.
The most fundamental job qualification of a service unit manager is to understand the
Girl Scout Leadership Experience and how it is used within a variety of pathways.
As the service unit manager you will work with all members of the service team to ensure girls and volunteers are supported.
Three Primary Roles of the Service Unit Manager
A service unit manager is a:
“Leadership is a complex process by which a person influences others to accomplish a mission, task, or objective and directs the organization in a way that makes it more cohesive and coherent. Although your position in an organization give you the authority to accomplish certain tasks and objectives, this power does not make you a leader…it simply makes you a boss. Leadership makes people want to achieve high goals and objectives.” –“Big Dog’s Leadership Page-Concept of Leadership,” Don Clark
The job of “planning and priority setting, organizing, keeping the system functioning, agenda setting, decision-making, and achieving a workable unity. Leadership and management are not the same thing, but they do overlap.” –Ibid
Facilitator of Communication
Facilitator- “One who motivates and energizes a group for action by leading meetings/activities for peak results.” –The Center for Participative Leadership
Communication-“Two-way process of reaching mutual understanding, in which participants not only exchange information but also create and share meaning.” –www.businessdictionary.com.
Service Unit Manager Resources